Health Savings Accounts Helpful Tips


How to Change your Online Banking WealthManager ID

  1. Go to www.bncbank.com
  2. Enter your WealthManager ID and click on ‘LOGIN’
  3. Enter your WealthManager PIN/Password (this is different than the Debit Card PIN) and click on ‘Submit’ (If this is your first time logging in you will need to register a new PIN/Password and select a Watermark Image)
  4. Once you are in the Online Account, click on the ‘Options’ Tab
  5. Under the heading ‘Modify Login Information’ you will enter a new ID in the box (please notice the note to the side that provides specifications for the ID) and click on ‘Submit’ 
  6. You DO NOT need to change your PIN/Password at the same time unless you want to.  You can leave those boxes blank to keep your current PIN/Password
  7. The next time you login to Online Banking you will use this new WealthManager ID (the original 12-digit ID the bank provided will always work as well)

 

How to Activate your HSA VISA Debit Card

Activation at an ATM:

  1. Go to any financial institution’s ATM
  2. Insert your BNC HSA Debit Card
  3. Enter the PIN mailed to you by BNC (this comes 2 days after your card in the mail)
  4. Follow the ATM prompts for a Checking Account Balance Inquiry
  5. If asked, request to have a printout of the balance – this will be free
  6. Your card is now active for using it as a VISA card. 
  7. You can now call the Toll-Free telephone number provided on the PIN letter to change the PIN (you will need to reference the security code on the letter).
  8. Your card will not allow you to withdraw cash from an ATM as it is a Debit Card only.

 

Activation by making a Purchase:

  1. Using the Debit Card and PIN provided by BNC, make a PIN-based purchase.
  2. Your card is now active for PIN and VISA transactions.
  3. You can now call the Toll-Free telephone number provided on the PIN letter to change the PIN (you will need to reference the security code on the letter).

 

Activation through your Online Banking Account:

  1. Go to www.bncbank.com
  2. Enter your WealthManager ID and click on ‘LOGIN’
  3. Enter your WealthManager PIN/Password (this is different than the Debit Card PIN) and click on ‘Submit’
  4. Once you are in the Online Account, click on the ‘Options’ Tab
  5. Click on the Sub Tab entitled ‘ATM/Debit Card’
  6. Check the box to activate your card and click the ‘Submit’ button
  7. Then confirm your activation by clicking on the ‘Submit’ button again
  8. Your card is now active for using it as a VISA card.  You cannot use it as a Debit card unless you have the PIN letter BNC mailed you.  If you need another one, please contact BNC

 

How to Enroll in eStatements

  1. Go to www.bncbank.com
  2. Enter your WealthManager ID and click on ‘LOGIN’
  3. Enter your WealthManager PIN/Password (this is different than the Debit Card PIN) and click on ‘Submit’
  4. Once you are in the Online Account click on the eStatements Tab
  5. Under Step 1 click on the Details to view and select the accounts/documents that are available for eStatements
  6. Check the box to enroll your HSA account in eStatements and click on ‘Save Settings’
  7. Verify your email address is correct in Step 2
  8. Enter a Security Phrase that will be displayed on your eStatements emails that will be sent from BNC in Step 3
  9. In Step 4 you will need to enter the enrollment passcode.  You will need to click on click here to view the passcode that needs to be entered
  10. Read the eStatement Disclosure and Agreement and put a check mark in the box that states ‘I agree to the listed terms’ and click on ‘Enroll Now’
  11. You will receive an enrollment confirmation email within an hour.  If you do not receive this confirmation email within 1 hour please contact us immediately to confirm your email address for electronic delivery
  12. You will no longer be charged the $2.00 monthly fee for your account

 

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