BNC National Bank... Apply here to join the BNC National Bank team

What you will do

As part of our consumer deposit and relationship management team, you will provide the proactive, friendly and efficient customer service that builds our consumer and small business customers’ trust and loyalty. Personal Bankers provide professional delivery of all primary deposit and withdrawal services to clients, to include all teller function, opening of new checking, savings, certificates of deposit, retirement and ODP accounts.

Responsibilities

Cultivate knowledge of products, services and customer interests
Establish, maintain, and deepen customer relationships to achieve branch performance goals and provide excellent customer service.
Identify and promote products aligned with customers’ financial and business needs.
Efficiently open and accurately complete documentation to open and maintain accounts.
Protect BNC and our customers by strictly following policies and procedures, maintaining bank security, and the confidentiality of customer information.
Provide back-up support to branch with day-to-day operational transactions.
Perform other duties as assigned.

Qualifications

Required

High school diploma or GED
One-year experience and proficiency handling cash

Preferences

Additional business, sales or communication education or training
Teller experience
Working knowledge of bank deposit procedures, lending and credit products, new account opening procedures, and Microsoft software
Excellent written and oral communication skills
Excellent customer service skills
Experience promoting products and basic sales skills
Ability to think critically and to work well independently and as part of a team

The work setting

You will enjoy a professional business environment. Work hours are generally during regular business hours.

Tasks frequently require prolonged, mental, and visual concentration. At times, you may experience pressure or stress as you strive to complete multiple priorities within established deadlines. Some bending, turning, lifting and twisting is required.

BNC National Bank is an EEO/AA employer: women, minorities, the disabled and veterans are encouraged to apply.

What you will do
As part of our Information Technology team, you will provide technology and support needed for all employees to effectively and efficiently perform their jobs.

Responsibilities

System monitoring of hardware and software for availability and peak performance including servers, routers, storage, virtual infrastructure, firewalls and circuits and responding to alerts in a timely manner.
Work with IT team members to support Cisco Unity Connection IP phone system for adds, moves and changes.
Monitor for the completion of scheduled jobs such as backups and patching, and investigate and resolve job errors/completion issues.
Maintain end point security and antivirus software solutions on desktops and servers.
Provide input and recommendations on potential technology solutions and process improvements.
Support users in a Microsoft AD environment to include group policy updates, user and group maintenance and AD integration with various applications to support business needs.
Support WebEx conferencing solutions.
Implement technology solutions to meet business, technical, and regulatory requirements.
Test updates, patches, and new software to verify functionality and compatibility prior to implementation for network, server, and desktop devices using centralized management software
Provide level 2/3 end user support.
Manage and resolve assigned service desk requests based on criticality and operational needs.
Create and maintain procedures, system, and configuration documentation.
Maintain accurate software and hardware inventory and makes recommendations for replacements, upgrades, and overall life-cycle management.
Work to resolve application and network issues with business unit systems providers
Coordinate and monitor data center generator exercising and UPS testing.
Work on special projects as assigned.
On call rotation with other members of the IT team
Complete assigned and approved change management requests for all operations within the IT department
Other duties as assigned.

Qualifications

Required

Bachelor’s degree in computer science or related field; or equivalent experience. 6+ years’ experience supporting the following technologies:
- Windows
- Microsoft Windows server operating system 2012 or newer
- VMWare vSphere 6.7
- Active Directory 2012 or newer
- Microsoft Exchange 2013 or newer
- Networking updates and configurations (including VLANs, switching, routing, DHCP, DNS, BGP)
- Veeam Backup Software
Must have a valid driver’s license and personal transportation

Preferred

Microsoft certifications in core infrastructure and/or cloud platform and infrastructure.
Experience utilizing project management and help desk software
ITIL certification.
Experience supporting Cisco Unity Connection VoIP phone systems, CUCM, and Variphy.
Experience supporting Cisco switches, routers and firewalls in a WAN environment.
Experience supporting a SDWAN environment.
Experience supporting JHA banking solutions.
Experience supporting 100 or more end users.
Experience with the following technologies: Citrix, Microsoft SQL Server 2016 or other DBMS, Microsoft IIS or other web servers, storage area networks, SMTP, and business continuity/disaster recovery.

The work setting

You will enjoy working in a professional business environment and you will work largely within the bank. Work hours are generally during regular business hours, however you must be flexible to work some nights, weekends, and on call rotation.

Tasks frequently require prolonged, mental, and visual concentration. At times, you may experience pressure or stress as you strive to complete multiple priorities within established deadlines. Some bending, turning, lifting and twisting is required.

Schedule: Monday to Friday, 9:00 AM – 6:00 PM; some nights, weekends, and on call rotation

Reports To: IT Director

Classification: Exempt (salaried)

BNC National Bank is an EEO/AA employer: women, minorities, the disabled and veterans are encouraged to apply.

Position Summary

This position requires 3 years lending experience and is responsible for review of closing documentation for data integrity and prior to fund conditions, funding of loans, or other functions necessary to ensure disbursement of funds pertaining to the mortgage loans and closing of mortgage loan files. Strong organizational skills, along with substantial knowledge of guidelines and procedures for all types of mortgage loans offered by the bank, are critical. Interpersonal skills are critical as this position is customer focused and also works with other staff within the department. This position requires phone interaction with customers and title company staff. The incumbent must be able to communicate with these individuals with respect, courtesy, and appreciation for doing business with the bank. Must possess the ability to work effectively with sales partners. Must work well under pressure, time constraints, deadlines. Incumbent must demonstrate knowledge of the industry in terms of laws and regulations including the Bank Secrecy Act relative to the job responsibilities.

What will you do?

Accurately review the title commitment, lock confirmation, approval sheet and loan documents for the write-up of data input into Encompass and Doc Magic and assure all documents agree with the loan requirements. Must be able to interpret and analyze credit reports, title reports, appraisal reports, flood, income/asset verification and analysis.
Prepare closing figures and review/approve CD from the title company for accuracy and that it meets regulatory guidelines
Manage work flow to accommodate the required minimum files completed per month and to accommodate rush request as needed.
Timely review of the closed loan package to assure accuracy of signed documents and funding is completed on the disbursement date.
Clear suspense items quickly and accurately.
Effectively communicate with team members and liaison between departments to ensure timely and accurate closings and fundings of loans; find resolutions to issues that arise with both internal and external customers treating all clients with respect. Must have the ability to work well with others/departments and encourage team effort.
Responsible for assisting other departments and fellow team members with their workloads to ensure a smooth flow of production of loans, which are eligible for sale to investors

Qualifications

A minimum of High School Diploma or equivalent required. Some college preferred.
Requires a minimum of 3 years of recent mortgage lending experience or related field.
Must be reliable, detail oriented and hard working individual.
We require at least one year of experience as a Processor, Underwriter or similar position in the Residential Mortgage Industry

The work setting

Must be available and able to work during regular Office Hours: 8:30 a.m. to 5:00 p.m. Monday through Friday in the posting Branch's location / office / building.
Requirements include being able to sit and work for extended periods of time on a computer.
Must possess the ability, with or without reasonable accommodation, to initiate or respond, orally or in writing, to requests for information received verbally or in writing from internal or external sources.
Must possess the ability, with or without reasonable accommodation, to input and retrieve information by using the keyboard and number pad of a personal computer.

We are an EEO/AA employer: women, minorities, the disabled and veterans are encouraged to apply.

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Why work for BNC

Our current openings:

Personal Banker

Systems Administrator

Loan Originators

Mortgage Loan Closer

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