Join Our Team

Job Summary

As part of our consumer deposit and relationship management team, you will provide the proactive, friendly and efficient customer service that builds our consumer and small business customers’ trust and loyalty. Personal Bankers provide professional delivery of all primary deposit and withdrawal services to clients, to include all teller function, opening of new checking, savings, certificates of deposit, retirement and ODP accounts. 

Job Responsibilities

• Cultivate knowledge of products, services and customer interests
• Establish, maintain, and deepen customer relationships to achieve branch performance goals and provide excellent customer service.
• Identify and promote products aligned with customers’ financial and business needs.
• Efficiently open and accurately complete documentation to open and maintain accounts.
• Protect BNC and our customers by strictly following policies and procedures, maintaining bank security, and the confidentiality of customer information.
• Provide back-up support to branch with day-to-day operational transactions.
• Perform other duties as assigned.

Qualifications

Required

• High school diploma or GED
• One-year experience and proficiency handling cash

Preferences

• Additional business, sales or communication education or training
• Teller experience
• Working knowledge of bank deposit procedures, lending and credit products, new account opening procedures, and Microsoft software
• Excellent written and oral communication skills
• Excellent customer service skills
• Experience promoting products and basic sales skills
• Ability to think critically and to work well independently and as part of a team

The work setting

You will enjoy a professional business environment. Work hours are generally during regular business hours.

Tasks frequently require prolonged, mental, and visual concentration.  At times, you may experience pressure or stress as you strive to complete multiple priorities within established deadlines. Some bending, turning, lifting and twisting is required.

Schedule:  Monday to Friday 12:00 PM - 5:00 PM & 3 Saturdays/month

BNC National Bank is an EEO/AA employer: women, minorities, the disabled and veterans are encouraged to apply. 

Job Summary

Generate new business from prospective business customers while growing existing revenue from bank’s existing customer base.  Work closely with established team of bankers to ensure proper alignment of strategies and credit capacity for all retail banking products and services with specific focus on treasury/cash management services.  Maintain and develop trusted relationships with customers.  Develop partnerships with internal teams.  Develop and execute a localized to market and product strategy.   Lead and manage key customer pursuits and relationships. 

Job Responsibilities

This role emphasizes developing new treasury management and depository relationships. Responsibilities include:

• Retain and expand existing customer relationships
• Maintain the non-credit risk for customer relationship portfolio
• Source prospects and develop new customer relationships

• Work independently and in collaboration with market bankers to develop new profitable business from prospective customers
• Develop and execute strategic account plans
• Engage customers to provide treasury management and depository solutions within a consultative and needs-based framework
• Understand the competitions' capabilities and gaps, and how to position BNC’s treasury management and depository services against them
• Manage proposal writing and the entire sales process
• Develop and enhance in-depth customer knowledge and share it with the retail banking team for both new business development and management of customer risk.                                                                                                                    

Qualifications

• 6+ years of experience successfully prospecting for new deposit and treasury/cash management business.
• A. / B.S. in Accounting or Finance preferred or equivalent professional experience.
• Excellent relationship management and sales skills.
• Extensive knowledge of depository products and treasury/cash management services.
• Considerable knowledge and understanding of credit and risk management, overdraft management, and pricing philosophy.
• Proven success developing new business with a heavy emphasis on prospecting.

• Ability to make decisions that affect other people, the financial resources, and/or the image and reputation of the bank.
• Excellent verbal, written, and interpersonal communication skills.
• Strategic thinking skills.
• Strong time management, organizational and planning skills.

The work setting

You will enjoy working in a professional business environment. This position is regular, full-time.  Local travel is required. 

Tasks frequently require prolonged, mental, and visual concentration. At times, you may experience pressure or stress as you strive to complete multiple priorities within established deadlines. Some bending, turning, lifting and twisting is required.

How you can apply for this job

You will find the Job Application on our website at www.bncbank.com/join-our-team. Completed applications can be sent to BNCRecruiting@bncbank.com

We are an EEO/AA employer: women, minorities, the disabled and veterans are encouraged to apply.

Job Summary

As part of our consumer deposit and relationship management team, you will provide the proactive, friendly and efficient customer service that builds our consumer and small business customers’ trust and loyalty. Personal Bankers provide professional delivery of all primary deposit and withdrawal services to clients, to include all teller function, opening of new checking, savings, certificates of deposit, retirement and ODP accounts. 

Job Responsibilities

• Cultivate knowledge of products, services and customer interests
• Establish, maintain, and deepen customer relationships to achieve branch performance goals and provide excellent customer service.
• Identify and promote products aligned with customers’ financial and business needs.
• Efficiently open and accurately complete documentation to open and maintain accounts.
• Protect BNC and our customers by strictly following policies and procedures, maintaining bank security, and the confidentiality of customer information.
• Provide back-up support to branch with day-to-day operational transactions.
• Perform other duties as assigned.

Qualifications

Required

• High school diploma or GED
• One-year experience and proficiency handling cash

Preferred

• Additional business, sales or communication education or training
• Teller experience
• Working knowledge of bank deposit procedures, lending and credit products, new account opening procedures, and Microsoft software
• Excellent written and oral communication skills
• Excellent customer service skills
• Experience promoting products and basic sales skills
• Ability to think critically and to work well independently and as part of a team

The work setting

You will enjoy a professional business environment. Work hours are generally during regular business hours.

Tasks frequently require prolonged, mental, and visual concentration.  At times, you may experience pressure or stress as you strive to complete multiple priorities within established deadlines. Some bending, turning, lifting and twisting is required.

How you can apply for this job

External candidates will find the Job Application on our website at www.bncbank.com/join-our-team. Completed applications can be sent to BNCRecruiting@bncbank.com

We are an EEO/AA employer: women, minorities, the disabled and veterans are encouraged to apply.

Schedule: 8:30 AM – 5:00 PM Monday-Friday

Location: Overland Park, KS

Reports To: Production Manager

Classification: Non-Exempt (hourly pay)

Job Summary

The contact agent position’s primary focus is to identify and transfer prospective sales customers to a loan originator utilizing BNC phone, dialing and transfer technologies. The agent will follow telephone scripts supplied within our technology systems, work through customer objections and schedule follow up calls with loan originators as needed.  As the initial point of contact for a customer, the Contact Agent must be able to effectively communicate to the customer, including receiving information from a customer who may be a potential sales opportunity for the Loan Originator.  Previous experience with CRM/Lead systems a plus (such as Velocify) but not required.  Position would ideally lead into a Junior Mortgage Consultant, then Senior Mortgage Consultant role.                                                                                                                

Job Responsibilities

• Effectively work within the Velocify system to contact and assign prospective clients to a loan originator.   Excellent verbal and written communication skills necessary.
• Follow up with loan originators on customers transferred to them.  Update systems to reflect any follow-up.
• Report any follow up issues with a transferred customer or loan originator directly to the management team.
• Assist from time to time with script revisions, system recommendations, etc.
• Follow up on existing home purchase pre-qualifications utilizing the Velocify system and/or telphony technologies.
• Provide feedback on job duties, and be willing to share that feedback in a small group setting with team members and management staff.
• Must hit minimum production standards as determined by the management team.

Qualifications

Required

• High School Diploma or GED
• Must be reliable, detail orientated and hard working
  

Preferences

• Some college education
• Previous experience in the Residential Mortgage Industry

The work setting

• Must be available and able to work during regular Office Hours: 8:30 a.m. to 5:00 p.m. Monday through Friday and one Saturday a month in the posting Branch's location / office / building. 
• Requirements include being able to sit and work for extended periods of time on a computer. 
• Must possess the ability, with or without reasonable accommodation, to initiate or respond, orally or in writing, to requests for information received verbally or in writing from internal or external sources. 
• Must possess the ability, with or without reasonable accommodation, to input and retrieve information by using the keyboard and number pad of a personal computer. 

How you can apply for this job

External candidates will find the Job Application on our website at www.bncbank.com/join-our-team. Completed applications can be sent to BNCRecruiting@bncbank.com

We are an EEO/AA employer: women, minorities, the disabled and veterans are encouraged to apply.

Job Summary

We are looking for a self-starter with a friendly, outgoing, and energetic personality who possesses at least one year of previous receptionist or customer service experience. Excellent interpersonal and customer relations skills are necessary for in-person and telephone contact. The Receptionist will also perform various administrative tasks and assist with projects in support of various departments. Attention to detail and the ability to multi-task are required. Must be able to perform under pressure and stay organized. The ideal candidate will be hard working and dependable and display a polished and professional appearance.

Job Responsibilities

• Answers all incoming telephone calls quickly and courteously and directs them to the appropriate party efficiently in addition to taking messages and relaying messages timely. Excellent communication skills required.
• Manage the incoming and outgoing mail, daily courier packages, contacting the appropriate personnel for delivery.
• Greet all customers and visitors to assure they receive service in a timely manner.
• Provide a professional impression and behave in a manner that represents a positive image of the company.
• Perform various administrative tasks such as updating client accounts, reviewing and stacking closed loan packages upon arrival, entering loan data , assisting with marketing, and confirming office supply deliveries.
• Maintain the reception, conference and break area and keep office equipment and supplies stocked.
• Assist other departments with clerical duties as needed, including but not limited to: creating UPS labels, stuffing envelopes and posting outgoing mail, etc.

Qualifications

• Excellent telephone communication skills and must be able to handle a multi-line system. Phone Console experience is a plus.
• Proficient in typing, keyboarding, PC, and basic business office equipment.
• Basic to intermediate computer skills in Microsoft Office, including Word, Excel, and Outlook are required.
• Two years of receptionist experience or customer service experience is preferred.
• Professional appearance and good grooming are essential at all times as this candidate will be the first impression of BNC.
• Minimum of High School Diploma or equivalent required, mortgage banking experience preferred.

The work setting

You will enjoy a professional business environment. Work hours are generally during regular, weekday business hours.

Tasks frequently require prolonged, mental, and visual concentration. At times, you may experience pressure or stress as you strive to complete multiple priorities within established deadlines. Some bending, turning, lifting and twisting is required.

Schedule: 8:00 AM – 5:00 PM Monday-Friday

BNC National Bank is an EEO/AA employer: women, minorities, the disabled and veterans are encouraged to apply.

Job Summary

As part of our Human Resources and Payroll team, you will be the on-site Human Resources Leader.  As a working manager, you will oversee and participate in the completion of annual processes and balance the workload between team members.  You will conduct on-site and virtual new hire orientations, be available to answer employee and manager’s questions, participate with managers in addressing employee relations issues, oversee compensation, benefits, payroll and HRIS administration, and assist the HR team in researching and answering policy, practice and benefit questions. You will proactively identify opportunities for improvement, and implement solutions that support our growth and efficiency.

Job Responsibilities

• • Work with hiring managers to identify recruiting and selection resources
  • Perform recruiting processes including job posting, advertising, screening, applicant tracking, background and credit checks, reference checks, and prepare employment offers

• • Coordinate and conduct new employee orientation meetings on-site or virtually for the Bank division
  • In coordination with HR team, update, publish and compile new employee orientation information to facilitate a positive new hire experience
  • Conduct orientation for other divisions as needed

• • Be available to meet with employees and managers to answer their questions
  • Participate with managers in addressing employee performance or investigating concerns timely; documenting process and resolution
  • Prepare, edit and publish HR communications
  • Consult with outside advisors as needed

• • Oversee and participate HRIS optimization to configure, test and implement new modules and optimize existing processes in coordination with HR team and internal subject matter experts
  • Identify useful reports and create them in HRIS business intelligence or Excel

• • Ensure that there is a fully trained backup Payroll Administrator
  • Review, audit and approve payroll reports to ensure appropriate controls

• • Oversee completion of surveys and benchmarking studies
  • Answer manager questions

• • Oversee annual performance review process and communication
  • Answer manager questions

Benefit and Leave Administration

• • Oversee BNC’s Benefit plans, annual processes, and benefits compliance
  • Work closely with Benefits Broker
  • Review and approve benefit billings for payment
  • Oversee the administration of BNC’s Employee Leave programs
    

 Other Duties

• • Oversee maintenance of employment records in alignment with record retention guidelines
  • Oversee compliance with employment regulations
  • Oversee Employee Handbook review and revisions
  • Manage HR Department and department workload
  • Perform other duties as requested
    

Qualifications

 Required

• Bachelor’s Degree in Human Resources, Business, Psychology or a related field
• 8+ years’ experience in several of the following areas – recruiting using social media, new employee orientation, employee relations & communications, benefits and policy administration, HRIS reporting and optimization, and HR process improvement
• 3+ years’ of experience overseeing, leading and managing Human Resources teams
• Advanced skills with Microsoft Office Suite.  You are able to create and modify moderately complex Microsoft Word and Excel documents
• You enjoy creating user friendly information
• You are detail-oriented, and enjoy organizing, prioritizing, tracking and following through on tasks to be completed; keeping others informed of progress relative to expectations

• You enjoy building relationships, collaboration and teamwork
• You are a self-starter, identifying opportunities for process improvement

Preferred

• Additional education or training in Human Resources strongly preferred
• HRIS configuration and implementation experience in UKGPro strongly preferred
• HR certification

The work setting

You will enjoy a professional business environment. Your work is within the office. Work hours are generally during regular, weekday business hours. Occasional travel between offices and out of town / overnight business travel may be required.

Tasks frequently require prolonged, mental, and visual concentration. At times, you may experience pressure or stress as you strive to complete multiple priorities within established deadlines and deal with sensitive employment situations. Some bending, turning, lifting and twisting is required to file, transmit and distribute information.

Schedule: Monday – Friday; Typically 8:00 AM – 5:00 PM

 BNC National Bank is an EEO/AA employer: women, minorities, the disabled and veterans are encouraged to apply.