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Access your accounts

Lost or Stolen Cards

Help is available 24 hours -7 days a week.
Young business owner on the phone next to her register.

Personal Debit card

To report a lost or stolen debit card, call 1-800-262-2265 8:00 to 5:00 Monday - Friday CT, and 888-297-3416 after 5:00 weekdays, and all day on weekends.

You can also log in to your BNC Online Banking account and follow these steps:
  1.   Go to the Options Tab
  2.   Select ATM/Debit Card
  3.   Locate the appropriate Card Number from the list
  4.   Checkmark the box Lost/Stolen for that card
  5.   Your card is now de-activated
  6.   Contact us to order a new card (call us or use the Message Center in Online Banking for security)

Personal credit card

Call Elan Financial Services, the credit card issuer, immediately to report your lost or stolen card -1-800-558-3424

Business credit card

Call Elan Financial Services, the credit card issuer, immediately to report your lost or stolen card - 1-866-552-8855