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Access your accounts

Lost or Stolen Cards

Help is available 24 hours -7 days a week.
Young business owner on the phone next to her register.

Debit card

Call 1-800-262-2265 8:00 to 5:00 Monday - Friday CT, and 1-866-546-8273 after 5:00 weekdays, and all day on weekends.

Or you can log in to your BNC Online Banking account and follow these steps:
  1.   Go to the Options Tab
  2.   Select ATM/Debit Card
  3.   Locate the appropriate Card Number from the list
  4.   Checkmark the box Lost/Stolen for that card
  5.   Your card is now de-activated
  6.   Contact us to order a new card (call us or use the Message Center in Online Banking for security)

Personal credit card

Call Elan immediately to report your lost or stolen card -1-800-558-3424

Business credit card

Call Elan immediately to report your lost or stolen card - 1-866-552-8855