Frequently Asked Questions

How secure is my information I use online?

Your account information as well as applications and contact forms are encrypted from the beginning to the end of the process.  You will notice a lock symbol in the lower right hand corner of your browser window which signifies the security id.

Is any of my information stored on my local computer for others to view?

Customer data is not stored on your local drive, the data remains on the banks host system at all times.

What is encryption and what level do I need?

Encryption rewrites the code in a way in that can be decoded later with the right key.  Encryption employs a mathematical process for the key which is made up of a certain number of bits (ie..40-bit, 128-bit). The higher number of bits, the better the encryption.  BNC's Online Banking encryption is set for 128-bit. All communication from you to the Online Banking system and from the system to you is encrypted using a maximum of 128 bits. 

What if I forget my PIN?

Forgot your ID or PIN? Please call toll free at 1-800-305-5220 (x3017) to get re-activated or email us your request. We will be happy to assist you.

What are our drive-up hours?

The drive-up locations are available under our Branches & ATMs section of this web site.  Choose your branch location to view the drive-up hours available.

What is the stock symbol and cusip number for BNCCORP's common stock?

BNCCORP's stock symbol is BNCC and the cusip number is 055936 10 8.

How does someone buy BNCCORP Stock?

BNCCORP stock can be bought or sold through a stock broker, bank, or generally through a financial institution that provides brokerage services.

How can I obtain information on BNCCORP's latest results?

Our quarterly earnings releases may be obtained from our corporate web site (www.bnccorp.com). 

What are BNC National Bank's competitive advantages?

We have a highly competent staff with forward-thinking management.  Decision-makers are within earshot of the front-line people.  This availability feature results in prompt and efficient service to the customer.  Because of our desire to accommodate the non-traditional banking needs of the customer, both staff and management maintain and entrepreneurial attitude.