What do you need in your lockbox provider?

Accuracy - Posting payments correctly the first time is absolutely essential in this business. Losing a contract due to poor or sloppy payment handling does not get the job done. We guarantee the best error posting record in the business.
Dependability - You will receive your file and statements delivered on-time, every time. Services you depend on like the coupon printing review, validation table usage review, adjustments, Internet Cash management, Image Deposit Scanning as well as ACH file submission and adjustments. We will insure your staff is trained on all of the tools they will need to reduce their work processes and provide instant information for any payment question.
Customer Service - You need timely and accurate help on the phone or email. We guarantee the best response rate in the business. Our Relationship Managers have all of the tools at their fingertips to solve your issue or question, so there is no need for a call back, or waiting for another department to review your status or turn something on. Just one call - instant solutions.
Financial Stability – You can feel secure with the fact you are dealing with a bank that maintains the highest ratings with all of the reporting agencies and rating services.

For more information or a quote call one of our business development officers at 480-463-2000 (toll free 866-236-0548) or email us at lockbox@bncbank.net.

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